Customer Privacy & Security

Spratt Savings Bank will take all necessary steps to safeguard sensitive customer information.  Please read our privacy policy and disclosure, security statement, and identity protection documentation.

Our Online Banking has multiple layers of security and verifies your identity in several ways. Each time you log in, the system will verify you through your Access ID and Password. It also lets you identify us by using an Extended Validation (EV) certificate. With this certificate, you will see some or all of the following features to verify if you are entering our secure site:

The EV certificate may display differently depending on the type of web browser you use. For more information about EV certificates and to view how your web browser may display this verification feature, please click here.

Online Banking also uses cookies to identify and authenticate your computer each time you log in. If you log in to Online Banking from another computer or if cookies are disabled, the system will not recognize it as registered and will require you to answer one of your security questions before proceeding.

To Activate Your Debit Card OR To Create or Change Your PIN

Please call:


Report Lost or Stolen or Report Fraudulent or Disputed Transactions

Should you discover that your Spratt Savings Bank Debit Card has been lost or stolen OR should you discover fraudulent or disputed transactions, please call the following number immediately: